Frequently Asked Questions ( F.a.q's)

Make Sure That Your Account Is In Public Mode (Not Private Mode).
As We Are Just Stared Up This Service A Few Days Ago So, We Didn't Have Lots Of Users Right Now. Please Help Us In Promoting Insta Autoplo By Sharing It To Your Friends Too..
Please pay on or before the "Due Date" to avoid temporary suspension of your service and / or late payment charges. If payments are made after the due date, late payment charges will be levied @ 2% per month or Rs.100 whichever is higher.
You can check the speed of your Skynet Secured Wireless Broadband service by logging through http://www.speedtest.net.
We offer speeds starting from 1Mbps up to 4 Mbps under various plan.
Yes, you can receive our signal throughout your home.
  • One hot spot instance can support an area of approximately 1000 sq.ft. Please note for large homes, additional hotspots will be required.
  • Connects multiple PC/Desktops wirelessly
  • Simultaneous log-ins only for single location as per your subscribed plan
The Company provides Modem/CPE (Customer Premise Equipment) to the subscriber depending upon the nature of installation and service subscribed.
The Company recommends you to use CPE provided by us, as it complies with the security standards set by Department of Telecom (DOT).
CPE provided with the service is property of Skynet and in case of disconnection of service you need to return it to us. If CPE not recovered by the company or returned in non working/damaged condition Rs. 2500 per CPE will be payable.
Yes, authorised Skynet installation representative will do the initial configuration of our service as a part of the installation process.
  • User to ensure that the laptop wireless button is switched ON, incase connecting through @ll Home Secured Wi-Fi Solution
  • Remove proxy settings
  • Change password regularly
  • Do not share your login password with anyone including authorised Skynet representative
  • Logout when you are not expected to use the service for an extended duration
  • If you suspect misuse on your User ID please change your password immediately, and inform Skynet Care.